Terms of use

Who runs the site

The site is run by D. Svilenković, who provides the services described on it and answers enquiries.

• email: dimitrije@sajtzafirmu.com, phone: +381 61 224 8989

What the site offers

The site publishes free tools and guides for business owners who are building or fixing a website: a website check with a report, a website brief, a privacy policy generator, a list of what to prepare before production and examples of website copy. Through the form at the bottom of every page you can send an enquiry about a new or improved website.

Content is for information

Texts, guides, examples and tool results are general information. They are not legal, tax or other professional advice for your situation. I check regulations and facts before publishing, but they change, so before an important decision check the current rule or consult a professional.

A draft from the privacy policy generator, a finished brief and the copy examples are a starting point, not a finished legal document. Before publishing, check that the text describes what your website and business actually do and that the cited regulations still apply. For special categories of data, children's data, video surveillance and larger processing operations, have the text checked by a lawyer or data protection officer. Whoever publishes a text on their website is responsible for it.

An enquiry is not an order

The site does not accept orders or payments. An enquiry sent through the form, by email or by phone is not an order and does not bind you or me. Service descriptions and any indicative prices on the site are not an offer under the Serbian Law of Obligations but an invitation to send an enquiry.

I reply to an enquiry with a written offer stating the scope, price, deadline and payment terms. A contract is formed only when you accept the offer in writing, and the terms of the accepted offer apply to the work. If you are a consumer, ordering a website for personal purposes rather than for your business, the offer also includes the information required by the Serbian Consumer Protection Law, including information on the right to withdraw from a distance contract.

Free tools

The tools on the site are free and meant as an aid. The brief, the privacy policy generator and the preparation list run in your browser and send nothing. The website check runs on my server: it reviews the home page and one contact page of the site whose address you enter. The privacy policy explains what happens to the data.

Use the website check only for sites you are entitled to check, such as your own site, the site of a company you work for or a site whose owner asked you to check it. The tool sends a limited number of ordinary requests, like a visitor, and may not be used to overload other people's websites, to get around the limit on checks or to run many checks automatically. The report is an automated review of public pages at the time of the check: it marks some items for manual review and cannot see others.

Check the result before a business or technical decision. You may freely use what you create with a tool. I am not liable for damage caused by relying solely on a tool result, unless caused intentionally or by gross negligence.

Privacy policy

Acceptable use

You may not:

• send advertising, fake enquiries or malicious content through the form
• disrupt the site, overload it with automated requests or attempt unauthorised access
• present the site's content as your own

Copyright

The texts, graphics, code and design of the site are protected by copyright. They belong to me or are used with the permission of the rights holders. You may share a link and quote a short passage with attribution. Any other copying, modification or publication requires written permission. The exception is the templates on the website copy page: copy them, complete them with your company's details and use them on your own website.

Links to other websites

The site links to regulations and other sources. Their owners are responsible for their content and privacy practices.

Liability

I try to keep the information accurate and the site available, but the site or the form may be briefly unavailable because of maintenance or a fault. If you do not receive a reply to your enquiry, email dimitrije@sajtzafirmu.com or call +381 61 224 8989. I am not liable for damage caused by using general information from the site, unless caused intentionally or by gross negligence. This does not limit the statutory rights of consumers.

Privacy

How data from enquiries, emails, website checks and server logs is processed is described in the privacy policy.

Privacy policy

Complaints and out-of-court dispute resolution

You can submit a complaint about the site or a service by email to dimitrije@sajtzafirmu.com or by phone on +381 61 224 8989. I confirm receipt without delay and reply within eight days of receiving the complaint at the latest.

If you are a consumer and we cannot resolve a dispute by agreement, you can start out-of-court consumer dispute resolution before a body on the list kept by the Serbian ministry responsible for consumer protection. I am required to take part in that procedure. You can start it after you have first submitted a complaint to me.

Governing law and changes

These terms are governed by the law of the Republic of Serbia. We resolve disagreements by agreement and, failing that, the competent court in the Republic of Serbia has jurisdiction. If you are a consumer, this does not reduce your rights under the Serbian Consumer Protection Law or the protection given to you by the law of the country where you live.

I may change these terms. A new version applies from its publication on this page, with a new last-updated date. Work already agreed is governed by the terms of the accepted offer.